![]() Interested parties can book their appointment at their convenience they can even choose which sales executive they’d like to speak to, if relevant, and both parties automatically receive a calendar invite in their inbox complete with a Zoom link, if they have this integration with Doodle enabled. This all shows up via a unique URL, which can be added to websites, emails, direct messages and even social media posts. ![]() It means that sales professionals can share their availability directly with prospects, while setting their desired meeting rules, such as their available work hours, meeting duration, minimum notice period and buffer time. Appointment scheduling software to the rescue.Ĭhoose a tool that links straight through to your sales executives’ agendas. ![]() When you’ve gone through the hard work of either making people interested in your product and getting them on to your website, capturing their attention with your emails, or winning them over on a call, it’s vital you make the appointment booking process frictionless. ![]() We’ve all been in a store about to make a purchase, only to put the item down because nobody is assisting at the checkout desk or there’s a queue that’s longer than a line of turtles riding the East Australian Current. We admit it this should probably be point number one, but, like Dory helping Marlin find Nemo, we wanted to show a little humility. Just enough to have people excited to find out more and buy a ticket to the main event: the appointment itself.īreak out the popcorn it’s time for the main event. You introduce the main characters (say, a young fish and his dad), then introduce a little tension (the fish gets whisked away to the other side of the world and his dad has to find him) and add maybe a good joke or two. They become so wrapped up in the solution and all the ways it can improve any potential customer’s business that they come on too strong like they’re trying to sell their solution right there on the call. The same applies to any future meetings or demos always make sure the next appointment is scheduled during that call to reduce the lag between sessions and to make sure that the next face-to-face happens.Īrguably the biggest mistake that SDRs make is forgetting what it is they’re trying to sell. Then make sure you don’t hang up until the appointment is in the book. Research shows a direct connection between the number of questions a salesperson asks and the success of that interaction.įinally, you’re on the call, chatting away like old friends and you’ve gauged that they’re a good potential lead. Establish a relationship and then move on to asking questions that will help you qualify the lead and sparking their interest in your products or services. Once equipped with this information, use it to kickstart a conversation rather than a sales pitch. This will help make your call more personal and appealing to the person on the other end of the call. Take a look through their LinkedIn profile to get a sense of their career path and the companies they’ve worked for check which posts they’ve liked or shared. Google the person you’re calling for news, interests or some level of insight into who they are as a person. Spend time on discovery before every call. Scripts work to a degree, but they can make sales executives sound tired and unenthusiastic while coming across as uninterested. How do you make sure that your calls are worth taking?įirst, make sure they’re not repetitive. But that’s only if your calls are already excellent. OK, so this might be stating the obvious a little, but the more calls you make, the better the chance you have of booking more customer appointments for your business.
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